Station accessibility features

O-Train stations

O-Train stations have the following features:

Tactile wayfinding tiles in the floor trace the route through fare-gates, to elevators, platforms and exits
Transecure waiting areas on train platforms have benches and tactile/Braille signs indicating the direction of service
Dual elevators at all 13 stations
Escalators at 9 stations
Tactile warning strips and inter-car barriers
Black-and-white directional signs throughout the station
Maps and signs using high-contrast and legible colours and symbols
Back-lit signs stretching the length of the platform provide the station name. The signs are easily visible from inside an arriving train.
Digital signs along the platform give real-time departure times for each train
Audio announcements of the train’s arrival
Service alerts posted on the platform info screens and announced on the public-address system.
Accessible fare gates for customers using mobility devices, strollers, and bicycles. Each gate has two card readers at different heights so you can choose the reader that works best for you. Visual and audio feedback let you know your fare was successfully read.
Ticket machines have a video and an audio interface. The video-chat option lets you speak with customer service for support. The machines have lit up controls and raised text and Braille instruction panels.

Our bus stations have the following features:

Elevators and escalators (at some stations) to help you move from one level to another
Walkways and ramps
Textured surfaces at most stations warn you when you are close to the platform edge
Firm and slip-resistant ground and floors
Yellow emergency call boxes to request assistance if you are stranded or concerned about your safety
Benches to allow you to sit and rest
Info phones with free one-button access to Customer Service to help you plan your trips
Emergency phones
Service alerts posted on the platform info screens
Accessible parking spaces at Park & Ride lots.