OC Transpo

A change in how to sign into your Presto account

October 29:

A verified email address is now required to sign into your Presto account.

If you previously signed in with a username, you will need to add an email address.
If you previously signed in with an unverified email address, it will need to be verified.

Visit Presto website for steps on how to add or verify your email address. If you are having difficulty, please call the Presto Contact Centre at 1-8677-378-6123.

New devices are being tested on Para Transpo

You may have noticed new tablets on board Para Transpo vehicles recently.

We’re working on bringing new ways to pay to Para Transpo and the first step is having Operators test out the new equipment.

For now, only a few mini buses are part of the test. There is no change to what customers should do or how they should pay.

When we begin to install fare readers on all our Para Transpo vehicles, we’ll share more information about the new ways you can pay for your trip.

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We’re here to take you there!

At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.

Whether you’re a new or returning customer, find your reason to make transit a part of your routine.

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No need to reapply for Community pass

Starting September 19, OC Transpo’s Community pass will automatically renew every two years for customers who are signed up. No need to reapply!

Community passes will only expire when a customer reaches the age of 65 or when they are no longer eligible for the Ontario Disability Support Program (ODSP).

We’ve been working directly with ODSP on this initiative to reduce steps for customers and improve your experience. Customer eligibility will be confirmed by ODSP and OC Transpo staff annually.

The Community pass offers customers registered for ODSP a reduced price for both single-ride fares and monthly passes. It is valid on all OC Transpo bus routes, the O-Train, and for Para Transpo trips.

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An even better Para Transpo is here.

OC Transpo introduces My Para Transpo!

This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:

Book and cancel trips.
Track your vehicle before it arrives.
Use from your computer, phone, or tablet on Windows, Mac, IOS, or Android.

Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000 or TTY 613-244-4833.

Canada Infrastructure Bank invests in future zero-emission buses

The Canada Infrastructure Bank (CIB) has invested $380 million with the City of Ottawa. This is to help finance up to 446 more OC Transpo Zero-Emission Buses (ZEBs) through 2027.

The CIB’s loan will go towards upfront costs of the battery-electric buses. Repayment is expected to be covered through the reduced operating costs over the life of the ZEBs as compared to diesel buses.

This move plays an important part in the City's Climate Change Master Plan and goal to reduce the GHG emissions of City operations by 100% by 2040.

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