OC Transpo

Passenger pledge

At OC Transpo, we take a customer-first approach, and this informs the decisions we make and the steps we take along the way. Our commitment to transparency is part of being accountable for providing safe, comfortable, convenient and reliable transit service. It also ensures that you, our customers, have confidence in the system.

OC Transpo’s business decisions are – and will continue to be – based on data. Our commitment is to manage and improve our service for our customers by analyzing data and using key performance indicators to track our progress.

Introducing The Next Stop Blog

We did it. We’ve launched a blog. If it were 1999, this would be cutting edge.

We recognize the year is 2023 and a TikTok account would have been more timely. We’re not ruling that out, we just need to work on our choreography.

We also recognize that you, our customers, have lots of questions. We’re working to rebuild your trust and we understand that communication is an important part of this journey.

The Next Stop Blog is your destination for OC Transpo stories and explainers. We want you to get to know OC Transpo. Not a little better, but a lot better.

Infrastructure Canada’s Zero Emission Transit Fund invests in ZEBs

The Treasury Board of Canada has approved a $350 million grant through Infrastructure Canada’s Zero Emission Transit Fund.

This grant will go toward:

Purchasing Zero-Emission Buses (ZEBs) and related charging infrastructure.
Installing overhead chargers and back-up generators at garages.
Hydro upgrades to ensure there is sufficient power capacity at the facilities.
New covered structures over existing exterior parking.
Changes to facilities and equipment to maintain electric buses.
Training for all staff and a program management office throughout the life of the project.

Drive with us! We’re hiring!

OC Transpo is hiring Bus Operators. Do you want to become part of an exciting and supportive work environment that directly impacts your community? If so, this could be the opportunity for you!

You would receive:

Excellent benefits for you and your family
Career growth opportunities
A comprehensive pension plan

OC Transpo is your ticket to live music with Bar Robo!

We’ve partnered with Bar Robo, a downtown music and entertainment venue, to include transit passes with the purchase of Bar Robo event tickets.

The transit pass is valid on the O-Train, buses and Para Transpo starting three hours before the event begins until 2:59 a.m. after the event.

Our fare readers are getting an upgrade!

You might have noticed some changes to the look of fare readers on OC Transpo buses. We’re continuing to install new, red smartcard fare readers across our bus fleet. This is in preparation to offer you the ability to pay for fares with credit cards and mobile wallet in the future.

Want to test this feature out sooner? Smartcard fare readers are also being installed at all O-Train Line 1 stations. Look for the specially marked fare gates which have already been activated to accept credit card and mobile phone taps. The rest of the fare gates will be activated when installation across the system is complete.

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