OC Transpo ridership is holding steady.
Ridership in October was 5.6 million customer-trips or 58% of the pre-pandemic level. It is lower than the 64% realized in September.
Bus Operator recruitment continues
By early December, a total of 290 Bus Operator trainees will have been hired, meeting the 2022 target. By the end of the year, more than 170 trainees will have successfully completed their training program and will be on the road.
OC Transpo’s Travel Training program has been teaching people with disabilities and seniors to use transit safely and independently since 2003.
We’re excited to share the Travel Training program in a new video produced for OC Transpo by BBC StoryWorks Commercial Productions. Follow along with Daniel, a past participant in travel training, as he travels around Ottawa from home to work and a night out with friends.
The video is part of the online series The Way We Move, presented by the International Association of Public Transport (UITP).
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Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
Standard rates apply.
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
Read More about Customer Service live text now available for Para Transpo customers!
October 29:
A verified email address is now required to sign into your Presto account.
Visit Presto website for steps on how to add or verify your email address. If you are having difficulty, please call the Presto Contact Centre at 1-8677-378-6123.
Read More about A change in how to sign into your Presto account
You may have noticed new tablets on board Para Transpo vehicles recently.
We’re working on bringing new ways to pay to Para Transpo and the first step is having Operators test out the new equipment.
For now, only a few mini buses are part of the test. There is no change to what customers should do or how they should pay.
When we begin to install fare readers on all our Para Transpo vehicles, we’ll share more information about the new ways you can pay for your trip.
Read More about New devices are being tested on Para Transpo
At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.
Whether you’re a new or returning customer, find your reason to make transit a part of your routine.