The Next Stop Blog

October 27 Light Rail Sub-Committee Update

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October 12 Transit Commission Update

It was another busy Transit Commission for us on October 12. We provided updates on severe weather incidents, wheel bearing issues that caused recent O-Train service disruptions, ridership levels and a lot more!

You can watch the presentation here or check out the highlights from the meeting

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OC Explained: Fare capping

You may have heard the term “fare capping” recently.

We recently expanded O-Payment across all bus fare readers and station fare gates. An exciting feature of O-Payment is “fare capping”. This means that customers who use the same credit card or mobile wallet to pay for their fares will never pay more than the cost of a DayPass or Adult monthly pass over the course of a day or month.

We caught up with Brad, Program Manager of Customer Technology Systems, to get his top “tap tips” when it comes to fare capping.

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September 14 Transit Commission Update  

It was another busy day for us at Transit Commission on September 14. We provided updates on on-demand transit, O-Train Line 1 and much more!

You can watch the presentation here or check out the highlights below.

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Ride for Pride with OC Transpo

It’s wrapped, on the road and ready to take passengers where they need to go.

Perhaps you’ve seen it drive by or maybe you’ve already been on board OC Transpo’s first Pride bus.

OC Transpo recently and proudly unveiled its freshly rainbow-wrapped Pride bus to promote diversity, equality, and social acceptance. It’s the first time OC Transpo has fully wrapped a bus in the recognizable rainbow colours. It also includes OC Pride’s motto “Love moves us”.

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OC Explained: Service Changes

Our bus network is constantly being adjusted to best match new and changing travel patterns and to provide the best possible service for customers.

Our key tools to recalibrate our system to match travel demands along with matching seasonal ridership trends, is a service change. This process allows us to assign our resources in a way that is the most helpful for customers.

Come behind the scenes to understand our service change process. It’s an ongoing cycle of monitoring, planning, scheduling and making adjustments to provide you with the best possible service.

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Snake on a Train

The title says it all. Yes, we had a snake on a train last Friday.

We first reported the event as “an issue with a live animal”. An hour later, we were happy to announce that a pet snake had been found.

Unfortunately for our curious customers, we had to constrict the story to two tweets.

Now, we can’t let this opportunity to tell you how to travel with pets slip away.

Here is the story of how a python got lost on the O-Train and reunited with its owner.

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OC Explained: Sun kinks

Have you ever heard of sun kinks?

No, they aren’t a garage band from Westboro. Sun kinks are a common issue that all railways encounter during periods of extreme heat.

Summers in Ottawa can get hot and when the temperatures climb above 30 degrees Celsius, procedures are in place to safely run trains on above ground sections of track.

Here is what you need to know about sun kinks and how we safely operate the O-Train during extremely hot temperatures.

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