Use our online tool to easily report and recover lost items—quick, simple, and accessible anytime.
Here’s what’s new:
Explore the new platform today!
Mail delivery of Presto Cards will be unavailable during the postal service disruption. Presto cards can be purchased at:
The Rideau Customer Service Centre and telephone line 613-560-5000 will be able to provide other services during business hours.
Read More about Postal disruption impacts to OC Transpo services
Starting Monday, Nov. 18, we’re expanding service to St. Mother Teresa High School:
Friday, November 22 at 9:30 am to Wednesday, December 4 at 7:00 am
Some routes will be detoured due to the closure of Billings Bridge Station east access on Bank Street for the Bank Street Reconstruction Project.
Please allow a few extra minutes for your travels.
We’re back with another Para Transpo Talk event series on November 19, 24, 25 and 27!
Join us to ask questions and speak directly to staff about anything related to Para Transpo service. This time, we’ll also be bringing laptops to help you get set up with My Para Transpo.
Discover updates to OC Transpo's real-time bus arrival info!
Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.
Stay informed, travel smart!
We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.
You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.
All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by debit card, credit card and mobile wallet with O-Payment!
Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a debit, card, credit card or mobile wallet.
You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.
Here are what these readers can do:
Read More about Scan your transfer when you board the bus, and more!
Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.
The practice rack is currently in the lobby of Tom Brown Arena.
Read More about Rack & Roll practice bike rack is on the move!
OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.
As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter.
Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway.
Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.
Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.
Here are resources to make your trip back to the office as smooth as possible.
Read More about Returning to the office? We’ll take you there