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Image - New service for St. Mother Teresa High School
Services news

New service for St. Mother Teresa High School

Starting Monday, Nov. 18, we’re expanding service to St. Mother Teresa High School:

  • New Route 696 will add four round trips (four in the morning, four in the afternoon) between Barrhaven West and St. Mother Teresa
  • New Route 694 will add one afternoon trip connecting Marketplace and Chapman Mills
  • A new pattern on Route 171 will add one morning trip from Chapman Mills and St. Mother Teresa, via Strandherd and Tartan

More school service info

Image - Billings Bridge east access closure
Services newsAccessibility news

Billings Bridge east access closure

Friday, November 22 at 9:30 am to Monday, December 2 at 7:00 am

Some routes will be detoured due to the closure of Billings Bridge Station east access on Bank Street for the Bank Street Reconstruction Project.

Please allow a few extra minutes for your travels.

Read More about Billings Bridge east access closure

Para Transpo Talk Banner
Services newsAccessibility news

You’re invited to Para Transpo Talk!

We’re back with another Para Transpo Talk event series on November 19, 24, 25 and 27!

Join us to ask questions and speak directly to staff about anything related to Para Transpo service. This time, we’ll also be bringing laptops to help you get set up with My Para Transpo.

Read More about You’re invited to Para Transpo Talk!

Image - Enhanced real-time bus arrivals!
Services news

Enhanced real-time bus arrivals!

Discover updates to OC Transpo's real-time bus arrival info!  

Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.  

Stay informed, travel smart! 

Read More about Enhanced real-time bus arrivals!

Image - Introducing Transit, our new favourite app
Services newsAccessibility newsO-Train Extension newsO-Train network news

Introducing Transit, our new favourite app

We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.

You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.

Read More about Introducing Transit, our new favourite app

Image - Tap and ride with O-Payment!
Fares newsServices newsAccessibility news

Tap and ride with O-Payment!

All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by debit card, credit card and mobile wallet with O-Payment!

  • Interac® Debit card
  • Visa card
  • Mastercard
  • Google Pay
  • Apple Pay

Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a debit, card, credit card or mobile wallet.

Read More about Tap and ride with O-Payment!

Image - Scan your transfer when you board the bus, and more!
Fares newsServices news

Scan your transfer when you board the bus, and more!

You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.

Here are what these readers can do:

  • Scan barcoded fares
  • Tap your Senior Presto card any day of the week
  • Tap your multi-day pass or child card

Read More about Scan your transfer when you board the bus, and more!

Image - Rack & Roll practice bike rack is on the move!
Services news

Rack & Roll practice bike rack is on the move!

New indoor location!

Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.

The practice rack is currently in the lobby of Tom Brown Arena.

Read More about Rack & Roll practice bike rack is on the move!

Image - Introducing OC Transpo Helps
Services news

Introducing OC Transpo Helps

OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.

As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter. 

Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway. 

Read More about Introducing OC Transpo Helps

Image - Returning to the office? We’ll take you there
Services news

Returning to the office? We’ll take you there

Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.  

Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.

Here are resources to make your trip back to the office as smooth as possible.

Read More about Returning to the office? We’ll take you there

Image - Customer Service live text now available for Para Transpo customers!
Services newsAccessibility news

Customer Service live text now available for Para Transpo customers!

Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!

Text us to:

  • Find out the estimated arrival time of your Para Transpo vehicle
  • Make a direct cancellation for an upcoming trip
  • Ask general questions about Para Transpo service

Standard rates apply.

Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.

Read More about Customer Service live text now available for Para Transpo customers!

Image - Free Wi-Fi is now available at Lees Station
Services news

Free Wi-Fi is now available at Lees Station

Free, unlimited Wi-Fi is now available at Lees Station! You won’t have to miss a message or use your data again.

Connection couldn’t be simpler:

  • Select the #TELUS Wi-Fi network on your device.
  • Accept the Terms of Use.
  • Enjoy the complimentary Wi-Fi while waiting for your train to arrive.

Wi-Fi will be coming to other O-Train stations in the future!

So stay tuned for more details!

Read More about Free Wi-Fi is now available at Lees Station

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