613-560-5000 – One number for all services
OC Transpo is streamlining all calls to one easy-to-remember phone number.
There is a new way to call OC Transpo. Call 613-560-5000!
News
Services news
Safety news
Permanent operator barriers
Starting in late April, permanent operator barriers are being installed on OC Transpo's bus fleet. Over 750 articulated, double-decker, and 40-foot buses will be equipped with an operator barrier by the end of August 2021.
Operator barriers, also known as shields, improve the workplace safety of our bus operators and enhance the overall safety of our customers.
Services news
Keep your bike safe with the Bikesecure parking program
Bikesecure provides customers with a reserved parking spot that protects their bicycles against theft, vandalism and bad weather.
Bikesecure offers secure bicycle parking at the following stations:
- Greenboro
- Strandherd
- St-Laurent
- Fallowfield
Customers can register by phone at 613-842-3777.
Read More about Keep your bike safe with the Bikesecure parking program
Welcome to our Virtual Museum
Celebrate transit in Ottawa since 1870. From streetcars that were once pulled by horses to the modern, air-conditioned, red and white transit fleet that you see all around our nation’s capital, we’ve come a long way!
Through thick and thin, transit has been there to keep us moving.
Services news
Welcome to your future O‑Train network
We have finished selecting the names for Stage 2's new O-Train stations.
Take a look at the final names and the new Line numbers and colours.
Fares news
Access pass: Call to apply or renew
New applications and renewals for the Access pass discount fare are now accepted over the telephone.
Call us at 613-560-5000 to apply or renew your Access pass discount. Before you call, please have this information on-hand to help us quickly process your application:
- Para Transpo ID number
- Your registered Presto card number