Enhanced real-time bus arrivals!
Discover updates to OC Transpo's real-time bus arrival info!
Now access predictions up to 30 minutes before your trip across various platforms, including the Transit app and more.
Stay informed, travel smart!
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Introducing Transit, our new favourite app
We have retired our OC Transpo app for iOS and partnered with Transit to provide Ottawa users with free access to the Royale subscription.
You will be able to access the subscription's additional features immediately, as long as you have the latest version of the app.
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Tap and ride with O-Payment!
All fare readers on buses and fare gates at O-Train Line 1 stations now support payment by debit card, credit card and mobile wallet with O-Payment!
- Interac® Debit card
- Visa card
- Mastercard
- Google Pay
- Apple Pay
Register for an O-Payment account to track your trips, payments, or print receipts. Before registering, or to add a new card to an existing account, you must first complete a trip on O-Train or a bus using a debit, card, credit card or mobile wallet.
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Scan your transfer when you board the bus, and more!
You may have noticed new fare readers on buses and at O-Train Line 1 fare gates recently. These fare readers have upgraded capabilities that allow more kinds of fares to be tapped and scanned.
Here are what these readers can do:
- Scan barcoded fares
- Tap your Senior Presto card any day of the week
- Tap your multi-day pass or child card
Read More about Scan your transfer when you board the bus, and more!
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Rack & Roll practice bike rack is on the move!
Have you checked out our Rack & Roll practice bike rack? The practice bike rack moves to different locations around the city so that everyone can try it out.
The practice rack is currently located outside the Nicol Building at Carleton University.
Read More about Rack & Roll practice bike rack is on the move!
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Introducing OC Transpo Helps
OC Transpo sent its first Tweet in 2010. Since then, how we use Twitter has evolved.
As of May 1, @OCTranspoLive is now @OC_TranspoHelps. This rebranded account is your number one location for customer service support on Twitter.
Let us use more than 280 characters to introduce @OC_TranspoHelps, where customers can continue to find helpful trip information, and to update you on what real-time information improvements are underway.
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Returning to the office? We’ll take you there
Whether you’ve commuted with us in the past or you’re new to transit, we have affordable and flexible options for travelling to your office and back, any day of the week. Together, OC Transpo and STO provide service to all major Government of Canada workplaces, with fare options to suit the needs of every customer.
Our teams are closely monitoring ridership demand and trends as federal government workers return to the workplace. We have capacity for returning commuters and we are prepared to make changes to service where there is a need.
Here are resources to make your trip back to the office as smooth as possible.
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Customer Service live text now available for Para Transpo customers!
Para Transpo customers can now text 57272 (or 5PARA) to connect with OC Transpo Customer Service representatives from 6 am to 12:30 am every day. With 57272, our Customer Service Representatives are just a text away!
Text us to:
- Find out the estimated arrival time of your Para Transpo vehicle
- Make a direct cancellation for an upcoming trip
- Ask general questions about Para Transpo service
Standard rates apply.
Bookings, fit-in requests or other changes to trips cannot be done through text at this time. Instead, use My Para Transpo or call us at 613-560-5000.
Read More about Customer Service live text now available for Para Transpo customers!
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Free Wi-Fi is now available at Lees Station
Free, unlimited Wi-Fi is now available at Lees Station! You won’t have to miss a message or use your data again.
Connection couldn’t be simpler:
- Select the #TELUS Wi-Fi network on your device.
- Accept the Terms of Use.
- Enjoy the complimentary Wi-Fi while waiting for your train to arrive.
Wi-Fi will be coming to other O-Train stations in the future!
So stay tuned for more details!
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We’re here to take you there!
At OC Transpo, we’re here to take you there, conveniently, affordably, sustainably, and with care.
Whether you’re a new or returning customer, find your reason to make transit a part of your routine.
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An even better Para Transpo is here.
OC Transpo introduces My Para Transpo!
This NEW self-serve system lets Para Transpo customers quickly and easily manage their trips:
- Book and cancel trips.
- Track your vehicle before it arrives.
- Use from your computer, phone, or tablet on Windows, Mac, IOS, or Android.
Enjoy independence and confidence with every trip. If you have a ParaPay account, you already have access! Easily get started by logging in with your ParaPay Customer ID or your email and password. Sign in to My Para Transpo today! If it is not possible for you to use the My Para Transpo web portal, please call 613-560-5000 or TTY 613-244-4833.
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Stage 2 : Transitway closure (Pinecrest Station to Bayshore Station)
On Sunday, April 24 at 3:00 am, the Transitway from Pinecrest Station to Bayshore Station will permanently close to assist in the continued construction of Stage 2. Routes: 61, 62, 63, 64, 66, 252, 256, 257, 258, 261, 262, 263, 264, 265, 267, 268, 283, 303, 404, 406, 454, 658, 660, 669, and 691 will be impacted.
Pinecrest and Bayshore Stations will remain open.
Read More about Stage 2 : Transitway closure (Pinecrest Station to Bayshore Station)