O-Payment

Quick links

O-Payment website

Getting started

Tap and ride with O-Payment

Pay your fare by tapping with Interac® Debit card, Visa, Mastercard, or Google Pay or Apple Pay mobile wallets at fare readers on buses and fare gates at O-Train Line 1 stations.

When you tap, the screen on the fare reader or fare gate will turn green and show "Accepted". You will be charged a regular Adult fare. Tap using the same card or mobile wallet to transfer between trips on buses and the O-Train. You won’t be charged again as long as you are within the regular transfer window.

Tap tip: If you are paying with a credit card or debit card, you can only pay for a single fare. Have an additional payment method ready if you wish to pay the fare of someone else.

Transcript and text description

Timing	On-screen imagery	Sound
0:00	Animated O reveals dancers in front of a Line 1 station	Upbeat music
0:01	A customer enters the scene walking toward the fare gates; the dancers hold up oversized credit cards and mobile wallets and direct him toward the fare gates	Have you heard the news?
0:02	The customer walks toward the fare gates with the dancers in the background	Now can tap your credit card, debit card
0:04	Close up of customer tapping their mobile wallet on fare gate	and mobile wallet to pay for a ride on OC Transpo. Electronic Beep
0:06	Customer passes through gates
0:08	Customer walks through station followed by dancers with oversize credit cards and mobile wallets	Just tap for one Adult fare
0:11	Dancers outside bus spin and tap oversized credit cards and mobile wallets on side of bus	on all O-Train fare gates, and on all buses!
0:15	Customer enters bus, taps credit card on reader	Tap and ride all day and it will never cost you more than the price of a DayPass. Electronic Beep
0:21	Customer proceeds down stairs in Line 1 station; dancers follow with oversized credit cards and mobile wallet	Tap and ride every day
0:22	Overhead view of dancers holding oversized credit cards and mobile wallets over their heads then all tapping their cards/wallets toward the centre	and will never cost you more than an Adult monthly pass.
0:24	Overhead view of dancers running in a circle with oversized credit cards and mobile wallets over their heads, then exiting off camera	O-Payment from OC Transpo...
0:25	Animated circle appears where dancers were,	Tap and ride.
0:27	Animated circle resolves into O-Payment logo which animates to reveal the O-Payment, OC Transpo, VISA and Mastercard logos	Electronic Beep
0:30		Music ends

Ride as much as you want!

If you tap outside of the transfer window, you will be charged another Adult fare. But you’ll never be charged more than the price of a DayPass over a period of a day. Each month, you will not be charged more than the price of an Adult monthly pass. The fare is calculated each night and then charged to your card.

Tap tip: Take advantage of automatic fare capping and transfers by using the same card or mobile wallet each time you tap! If you have a physical debit or credit card that is also stored in a mobile wallet, they are considered to be different cards, even if they are linked to the same account. Any new credit card activated mid-month will also be considered a different card, even if it is linked to the same account.

Things to know

Paper transfers are not issued for O-Payment. Additionally, the following cards are not accepted:

American Express
Prepaid credit card
Visa gift card
Mastercard gift card

O-Payment is not available on STO and cannot be used to transfer to Para Transpo. Presto is still your best option if you:

regularly transfer between OC Transpo and STO.
regularly transfer between buses, the O-Train and Para Transpo.
are eligible for a discounted fare.

Tap tip: Avoid accidental charges by only tapping the card you wish to pay with. Tap your card, not your wallet.

O-Payment website

With the O-Payment website you can track your O-Payment trips and payments and print receipts. Track your trips, payments, and print receipts by registering for an account. You'll also find details on all transfers, daily capping and monthly capping that have been applied. Please contact OC Transpo Customer Service at 613-560-5000 for specific questions about debit or credit card charges.

Getting started

Before you are able to register a new account or add a new card to an existing account, you must complete a trip on O-Train or a bus using your debit card, credit card, or mobile wallet.

Within a day or two, you will then receive a payment charge on your debit or credit statement connected to the trip you completed. It will contain a Service Reference Identification (SRID) and the amount paid for the trip. Your SRID will look different on your debit statement compared to your credit statement:

On your credit statement, you will see OCT* followed by the SRID, a combination of 13 or 14 letters and numbers:
- OCT*NZJR159O4Z12X3

On your debit statement, you will not see OCT. Depending on the bank you use, you may or may not see an asterisk, but there will be the SRID's combination of 13 or 14 letters and numbers:
- *NZJR159O4Z12X3 or;
- NZJR159O4Z12X3

Once you have found your SRID, use this information to register or add a new card on the O-Payment website. (Note: The SRID must be entered in uppercase letters). Once you register, you'll be able to track your taps.

Registering and signing in

Don't have an account? Register by clicking the link under the green "Sign in" button, input your email address, a nickname that you wish to assign to this card in the ‘cardholder name’ field, the *SRID and the amount paid. Please read and agree to the terms and conditions and when you are ready, click the “Create” button.

You will receive an email that will walk you through creating a password.

Don’t want to make an account? No problem. Click “Download receipt”. Input the SRID and download a PDF receipt. For a more accessible receipt, please call 613-560-5000.