Ever wonder who answers your OC Transpo questions at midnight?
Meet ^AA and the Customer Communications Officers working night shifts at the Transit Control Centre, keeping riders informed 24/7.
Go behind the scenes on the Next Stop Blog.
Read More about 📲 A night in the life of a customer communications officer 🔗
We're taking part in two international customer satisfaction surveys provided by The Community of Metros (COMET) and the International Bus Benchmarking Group (IBBG).
These surveys are conducted every year by transit agencies around the world. The results help transit agencies improve their services.
The surveys will be available until May 10.
Missed the April 9 Transit Committee update?
The Next Stop Blog breaks it down.
Read More about Signage changes on Line 1 for the future East Extension
Have your say! We are piloting plastic seats on one of our buses as part of a pilot.
Have you ridden bus #4715? Let us know what you think!
Metrolinx is currently updating the Presto system to improve customer experience. During the next few weeks, you might notice a one-time delay when you tap your Presto card on a fare reader or fare gate, or at a ticket machine.
Improvements include instant loads, real-time transactions and real-time balances. Overdraft will no longer be available.
Read More about Improvements coming to Presto payment system
150+ riders showed up, spoke up, and got answers.
March's Para Transpo Talk was packed with real conversations.
Miss it? The Next Stop Blog has the highlights.
Read More about Recap: Inside Para Transpo Talk — March 2026
Every day, thousands of moving parts keep this city going. At the heart of it all: the people.
We wrote a poem to honour everyone who shows up, every single day.
Happy Transit Worker Appreciation Day!
Read More about 📜A poem for Transit Operator and Worker Appreciation Day 💐
Missed the March 12 Transit Committee update?
The Next Stop Blog breaks it down.
Behind every route, every station, and every safe ride are the people who make it all happen.
This #IWD2026, meet eight OC Transpo trailblazers who keep Ottawa moving — and lift each other up along the way.
Read More about 💫 Celebrating the women who keep Ottawa moving 👩💼
Read More about March 5, 2026: Stage 2 O-Train Line East Extension Achieves Substantial Completion