Attendants

Priority Seating

Service Animals

If you need assistance on a regular or occasional basis, it is recommended that you travel with an attendant*. You can get an Attendant Card that allows you to have a companion ride with you at no charge on any
OC Transpo route.  There is no charge for the card.

* If you use a wheelchair or scooter, you do not need an Attendant card and your attendant may vary. 

Attendant cards are recognized and accepted on the O-Train. 
 

If you have an invisible disability that makes it difficult for you to stand in a moving transit vehicle, you can obtain a Priority Seating ID Card at no charge, that identifies you as being eligible for priority seating.

Priority seats are designated on every OC Transpo bus for us by anyone who has difficulty standing in or walking to the back of the bus. This may include a senior citizen, a pregnant woman, or a passenger with a disability. more...

Priority Seating cards are recognized and accepted on the O-Train.    

Service animals are welcome on board all OC Transpo vehicles, provided they are trained by a recognized school for service as a guide dog for the blind, visually impaired, deaf or hearing impaired, or a special skills dog for other persons with disabilities, and are trained by and registered with a recognized organization.

The animal  must be on a leash or harness, under the handler’s supervision and control, and should not block the aisle. 

People travelling with service animals must acquire an OC Transpo Assistant Card, which includes a photograph of the dog, or an identification card issued pursuant to section 2 of the Blind Persons' Rights Act. Refer to the By-Law, section 17 on Assistant Card, and section 19.2.u on prohibitions.

Customers with Guide dogs, can use their one-piece Attorney-General of Ontario Guide Dog photo ID card as a transit pass. It is accepted as full fare on all routes. The card is not accepted on STO.

Destination Card

Medical Emergency Card

This card provides information about your transit destination and is an aid for the customer and the operator. Give it to the operator when you board the bus. The operator will announce your destination when it is reached and return your card. The card is free.

This card contains valuable information about the customer, such as name, address, emergency contact, medical condition etc., in the event they are unable to communicate in an emergency. It is usually carried with a bus pass.  The card is free.

Bus Hailing Kits

Free bus Hailing Kits are available for persons with visual impairments and those who have difficulty identifying and catching the correct bus.