All members of the OC Transpo team are putting customer service first, with real-time information available across an array of channels to help you on your way.
Service | Phone menu option |
---|---|
Para Transpo: booking*Note about reservations, cancellation**Note about cancellations, account information and registration | 1 |
Schedule information and trip planning | 2 |
Park & Ride permits, Bikesecure registration, Presto, fares, discounts, and taxi coupons | 3 |
Customer support | 4 |
Report personal safety concerns (calls will be directed to the Special Constables Unit) | 5 |
Lost and found | 6 |
*Para Transpo reservations are accepted between 7 am and 5 pm only. **Trip cancellations are accepted between the hours of 6 am and 12:30 am. |
Purchasing is administered by the City of Ottawa’s Supply Services Department.
Only the OC Transpo Customer Service Centre in the Rideau Centre is open at this time.
All other OC Transpo Customer Service Centres remain closed
Para Transpo
925 Belfast Road
Ottawa, ON K1G 0Z4