About us
OC Transpo provides transit services across Ottawa and into Gatineau. Serving nearly 340,000 riders per day, our fleet has grown from 36 horses to over 700 vehicles. We operate 365 days a year, snow or shine, to bring you safely and comfortably to your destinations. With over 150 years of transit experience, travel with us.
Five-year roadmap
The roadmap guides how OC Transpo is modernizing and growing, while focusing on service reliability and customer satisfaction. It includes 28 strategic initiatives which have measurable performance indicators to allow the Transit Commission and Council to track progress while providing transparency to the public.
Transit Services Five-Year Roadmap
Contact Us
Have a question or concern to share with us? Contact us or share your experience through our online feedback form.
Our knowledgeable and friendly OC Transpo Customer Service Representatives respond to general enquiries and can assist you in reaching the appropriate service group. Contact a Customer Service Representative:
To report an incident that occurred on an OC Transpo vehicle or property, use our online reporting form or call Transit Law. In an emergency, call 9-1-1.
What we do
Safe, reliable, and courteous transit services every day of the year.
Learn More about What we doHow we work
From route planning to public art, we work together with the City of Ottawa and other partners to offer quality services.
Learn More about How we work